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How to Buy Glasses Online

By Amanda Albuquerque
Reviewed by Maria Horan FBDO
Maria Horan FBDO

Reviewed by

Maria Horan FBDO
Maria holds a BSc Honours in Ophthalmic Dispensing and has over 17 years of optical experience.
Whether you’re renewing your prescription or choosing glasses for the first time, we’ll walk you through each step so you can order with confidence.

Overview

To purchase prescription glasses online, you need to have these two very important things ready:

  1. Valid, up-to-date prescription
  2. Pupillary Distance (PD)

Everything else — frames, lenses, styles and upgrades — is about your personal preference, and we’re here to make that part smooth and enjoyable.

Buying glasses online in 6 steps

Step 1: Updated prescription

Find your recent prescription (which is normally valid for up to 2 years), or visit your eye doctor if you need a new one. Make sure it includes SPH, CYL, Axis and ADD (if needed).

Need a refresher? Here’s our full guide:  How to read your eye prescription.

You can also shop non-prescription blue light glasses, sunglasses, or fashion eyewear without an Rx.

Step 2: Measure your Pupillary Distance (PD)

Your Pupillary Distance ensures lenses are properly centred. You can ask your optician, or use our Get your PD Tool –  it takes just a minute with your phone.

Step 3: Choose your frames

Browse by style, size, or face shape. Unsure which frames suit you?  Our Virtual Try-On Tool lets you preview styles in real time — no app required. Just upload a selfie or short video and try on thousands of frames from home.

You’ll have access to thousands of options, including designer styles, low-bridge fits and trend edits.

Need additional help choosing the right glasses for you? Check out this guide: How to Choose Glasses.

Step 4: Customise your lenses

Select single vision, distance, near or intermediate. Then add coatings like anti-reflective, scratch-resistant, or UV protection — we’ll help guide you if you’re unsure what’s worth adding.

Lens options at a glance

Your lenses can be tailored for clarity, comfort and protection:

  • Prescription types: Single vision for one distance, progressives for all-in-one and reading or computer lenses for specific tasks.
  • Add-ons: Tinted, polarised, or mirrored lenses for style and outdoor glare reduction.
  • Coatings: Anti-reflective, transitions, scratch-resistant, UV protection and blue light filters to boost comfort and durability.
  • High-index: Thinner, lighter lenses for strong prescriptions.
EXPERT'S TIP!

“If you’re torn between coatings, always start with anti-reflective. It makes the biggest difference for clarity and comfort in daily life — especially for night driving and screen time.”

Maria Horan, Dispensing Optician

Want the full breakdown? From blue light filters to Transitions®, our Lens & Coating Guide breaks down what each upgrade does — and which are worth it based on your lifestyle.

Step 5: Upload or enter your prescription

Double-check your details. You can upload a photo or enter your numbers manually — whichever works best for you.

Step 6: Place your order

Choose your coatings and complete your secure checkout. Our support team is always here to help.

Using insurance? We’ll provide an itemised invoice after checkout to help you submit a claim. Just check that optical purchases are covered in your insurance plan.

That’s it. Your custom glasses will be made to order and delivered to your door — backed by a 100-day return policy and a 24-month warranty for total peace of mind.

Why buy glasses online?

Final check: Once your glasses arrive

When your new glasses are delivered:

  • Try them on and check the fit
  • Test your vision clarity
  • If something feels off, reach out — our team can help with remote adjustments or replacements.

With clear return policies and a 24-month warranty, buying glasses online is backed by professional guidance and full peace of mind.

If you have any additional questions, feel free to reach out to our optical experts.

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