SmartBuyGlasses prides itself in maintaining the highest level of customer service. At SmartBuyGlasses, we place extra effort to have each and every order dispatched as quickly as possible. That’s why we process every order at all of our integrated distribution centers, large and small, 7 days a week. Regardless of where your order needs to be shipped, our advanced logistics centers in the USA, Germany and Hong Kong are committed to providing efficient service for hassle-free processing so your order can get to you right away.

We are glad to inform you that for our "Frame and Lens Deals" glasses we have a time to dispatch of 5-7 working days. This service ensures that you receive your new eyeglasses within the same amount of time as if you were purchasing your eyeglasses from your local optometrist - in some cases sooner. Designer Eyeglasses (with prescription lenses) and Designer Sunglasses, shipping may take slightly longer. This is due to products being shipped from various overseas warehouses or because of backorder statuses from our suppliers (ie: delayed delivery). Please refer to time to dispatch below:

Category	Time to Dispatch (Domestic & International)
Frame & Lens Deals	5-7 working days
Designer Sunglasses & Frames	5-11 working days
Designer eyeglasses with prescription	5-14 working days
Designer sunglasses with prescription	5-14 working days
Contact Lenses	5-14 working days
Special Deals Eyewear	3- 5 working days
Please note: 1. A time to dispatch of up to 14 working days is unusual and we will always contact you via email with updates regarding the shipping time of your order should your order fall into this category. 2. Transition lenses with a 1.61 special index can take 5-7 working days extra. 3. Prescription tinted lenses will also take an extra 1-3 working days. 4. Shipping Times are applicable to both domestic and international shipping.

We are proud to work with our express courier partners in New Zealand. As one of New Zealand's premier courier networks, New Zealand Post work closely with us to get your sunglasses, eyeglasses or contact lenses package from our optical laboratory and quality control facilities straight to your door, from http://www.smartbuyglasses.co.nz .

We gladly ship to over 164 countries using our extensive network of global courier partners.

All International Shipments: Note that all International shipments will be sent with duties and taxes to be paid by the recipient. Duties will be assessed by the importing country based on current laws governing imports.